My boyfriend and I traveled all the way from Georgia to pick up our sweet girl and it was worth every mile! They weren't comfortable with the shipping process which was completely understandable, and they were very accommodating with allowing us to set a pick up date and holding her until we were able to make the trip. When we arrived they let us see the other puppies and they provided us with some food they've been feeding her as well. On the way back our puppy was an angel. Settled in and acclimated quickly, and didn't have any accidents on the way home! She even has already started signaling as to when she needs to go out for the bathroom! I would definitely recommend the Nolts and Greenfield for puppies!