Merlin is aptly named because the man is a puppy wizard. He took great care of our new puppy before we got him, and we couldn't be happier with our puppy and Merlin's care. He not only gave us a great care package, but also washed the puppy, cleaned his ears, and trimmed his nails for us. And that was at 8pm after he's been choring all day! All our friends and coworkers are jealous of how well behaved our little guy is even though we've only had him for a week. We made the right choice with Merlin.