Buy a dog was flawless. I called, left a message they called me back either later that day or the next day. I picked up ‘Bella’ on a Thursday night. She’s amazing. She got potty training down and learned her name in a month. My vet tested her and she was 49% poodle, 51% Pomeranian. She doesn’t shed AT ALL. If the Smuckers weren’t so far, I would have gotten one of her siblings. They sent her with some food, which I couldn’t find but I was able to switch her food with no issue.